Legal notice
Suitability, Health Warnings & Terms of Sale
To ensure our products are right for you or your animal, please review our core terms and health advisories below before finalising your order.
Bio-resonance technology is a non-invasive, complementary wellness approach. It can safely be worn alongside prescription medications and other treatments but it should never be used as a replacement for veterinary care.
1. Important Health & Medical Warnings
EQU StreamZ for horses
Pre-Existing Conditions which require attention include Sensitivity Issues, Cushings, Chronic Progressive Lymphedema (CPL), PSSM and Heart Conditions.
YOU StreamZ for humans
Seek medical approval if using alongside a heart condition. Some people may find sensitivity issues when wearing StreamZ products.
DOG StreamZ for dogs
Pre existing conditions which may require attention include sensitivity issues and heart conditions. Please also be aware the collars are not developed for lead attachment and do not have a breakaway clasp so the collar should be removed to prevent catching or choking hazards.
2. Proper Fitment & Wear (Avoiding Friction)
Like breaking in a brand-new pair of leather boots, snug-fitting supportive gear requires correct application. Each product has individual usage instructions.
3. Return & Refund Policy
Due to strict hygiene, bio-security, and safety regulations across our product ranges, our return boundaries are absolute:
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Unused Items: Full refunds are gladly issued for 100% unused products in their original packaging within our standard return window.
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Used Items: We do not issue refunds or accept returns for used items where a user or animal has experienced a skin rub, sore, or biological reaction. These events are driven by individual sensitivity and application error, not manufacturing flaws.
👉 Read our Full Returns & Refund Policy
4. Terms of Sale Summary
By completing your purchase and ticking the acknowledgment box in your cart, you agree to our standard terms of sale.